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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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March 27, 2023

Polite service crew when I picked up and when I dropped off. Also when I called More

by Mandy.teague21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mandy.teague21! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 27, 2023

Awesome Dealership! Great staff and knowledgeable people. Will recommend to all of my friends and family. More

by jmarks142010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Jim Ellis Toyota of McDonough responded

Jmarks142010, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 25, 2023

Nice clean location, professional service personnel. Free coffee and drinks are a nice touch. I will return. More

by Jjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
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Mar 25, 2023 -

Jjw responded

I always bring my car to Jim Ellis even though my car is not a Toyota. I think the staff there is very professional and service is pretty quick. My only complaint is that the service department didn't wash my car the last time I was there for an oil change. Other than that five stars.

March 25, 2023

I thought the whole experience was really really good, and I am very pleased with how my sales associate Brian took care of my wife and I. Everything was straightforward, to the point, and I trust the tra More

by Mike F
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will in Finance - Awsome
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Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Mike F, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2023

Excellent service! David your Service Manager is always professional. Your waiting time for maintenance is fast. More

by dianerobinson3214
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Dianerobinson3214! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 25, 2023

It very important part of them helping me take good care of my car. I am happy with that. More

by PeggyTaylor752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Peggytaylor752! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 25, 2023

Everyone was not only efficient but cortious. The man who iniately spoke to me at drive up service entrance was Oscar. He was very nice and easy to interact with the process. I would definitely g More

by prine2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Prine2000! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 24, 2023

Very fast! In and out in an hour. Very nice and kind advisors. Thank you! More

by TANNER151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Fredrick
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Mar 26, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

March 24, 2023

The service gentleman was amazing I really appreciate working with delightful and helpful staff. I was satisfied a loyal customer. More

by DANA30CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

Dana30crawford, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 24, 2023

Service was fast in and out in a short time and everyone was friendly and I was greeted and welcome. And when I left I felt good. More

by Freeman9525@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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