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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 14, 2023

I have a great experience everytime my vehicle is serviced. I've been going to McDonough Toyota for year's even when it was Hank Aarons dealership. More

by mickey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mickey15! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

You guys are amazing! Thank you for always taking careful care of me and my family. More

by YOYINI03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Yoyini03, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

Leonardo Hernandez did an excellent job updating us on the status of the service. Good job! More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Hernandez
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Joseph! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

Service dept employees who assisted me are really friendly and provide great customer service. I would definitely come back. I’m More

by NCARWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Ncarwin, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2023

Staff are always friendly and most are willing to answer questions. They seem to be good about keeping schedules, too. More

by Tracefinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Tracefinder, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 13, 2023

The dealership was clean, the staff were polite, and my service was completed in a decent amount of time. More

by Existnbu30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Existnbu30! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 13, 2023

Superior service every time I take my vehicle for maintenance! It’s always a pleasurable experience! Thank you! More

by Brito.janeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Brito.janeth, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 13, 2023

I had a scheduled appointment for a regularoil change and tire rotation. The service member greeted me with a kind hello and a smile while collecting necessary information. I was informed about other service More

by AGAPAI41464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Agapai41464! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 12, 2023

Service was not good! Was told I needed expensive part that was not true! Ouch More

by WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Kerse
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Williams, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

March 11, 2023

Service was really good. It didn’t take long for my oil change at all. More

by Margaret Yarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Margaret Yarbrough! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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