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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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March 11, 2023

Comfortable waiting area. Quick service! You provided a good summary of what was done. Thanks. More

by JAVERETT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

March 11, 2023

Always a wonderful experience there at my home of Toyotas, Jim Ellis in Mcdonough Ga, where Oscar is my man in service EVERY TIME!! More

by MARYKATHRYNSTEPHENS1958
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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Mar 14, 2023 -

Jim Ellis Toyota of McDonough responded

Marykathrynstephens1958, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 10, 2023

They are friendly they take the time to let you know if your car has any recalls . More

by KLYLES129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2023 -

Jim Ellis Toyota of McDonough responded

Klyles129, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 09, 2023

Great service and great people, Oscar Johnson is amazing and he got me out quick 🙏🏾 More

by Jmarks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Mar 12, 2023 -

Jim Ellis Toyota of McDonough responded

Jmarks3, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 09, 2023

Great and fast service. Good communication. Attentive to customers needs. Willing to go above and beyond. More

by mariegreen_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie- service dept, John Gliem
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Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mariegreen_07! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2023

I’m always treated so well, every one is nice and takes their time to explain everything to me and answer all my questions. More

by Rowena C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
Report | Print
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Rowena C.! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2023

They were very professional and friendly. I think they really went above and beyond my expectations except they misdiagnosed one thing so I may need to go back. More

by rodbender7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Mar 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rodbender7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2023

Oscar was amazing. Hope you have a tire sale soon. Do you offer tire coupons? More

by monalisa196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Monalisa196! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2023

This is my first time in Toyota for service, but it takes me less than an hour, that was so good More

by falidecazeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Jeromy Jones
Report | Print
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Falidecazeau, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Fast and easy service. Clerk was direct and straight forward. I have one concern, my service light continues to come on daily. More

by SCATEEDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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