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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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March 07, 2023

Everything was done in a timely manner . Reed qas very personalable and kept us in the loop wirh rhe vehicle. Very satisfied wirh service. More

by kroberson30281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kroberson30281! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Service was excellent my service rep was very professional and informative. I appreciated her as my representative for my maintenance service. More

by aliciamccrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Mar 09, 2023 -

Jim Ellis Toyota of McDonough responded

Aliciamccrae, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

They were great and very friendly. Honesty is most important to me and I feel they were! More

by tdyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tdyer1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Clean. I love the workspace area provide so that I am to work while waiting.Love the coffee bar. More

by BRIDGESMOMOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathie....love her
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Bridgesmomof5, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Always courteous & helpful. Pleasure doing business with the service department. Always provides what services needs to be done. More

by DHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dhawn! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2023

Czech the salesman was friendly, informative and patient. Great experience dealing with him and finance. More

by angeliafm
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Czech Mills
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Angeliafm, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2023

Staff was friendly and informative always willing to answer every and all questions we had More

by Sev9999999
Recommend Dealer
Yes
Employees Worked With
Jermaine hill
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Sev9999999, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2023

The service was fast and efficient and the coffee and snack options goes a long way with the wait More

by N_WILLINGHAM_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, Kerce
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, N_willingham_07! Thanks again for your business! Take care!

March 04, 2023

He got me in and out pretty quickly in time for a date. Great care and good job! More

by Ndurrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Lavar Anthony Freder
Mar 08, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Ndurrance! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 03, 2023

Always takes about 3 plus hours to get done in service center. No sort of organized system to differentiate cars who have been sitting there for 45 min plus to get checked in and cars just arriving that g More

by Cnperez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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