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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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February 14, 2023

Very Lexus like treatment. Have Owen several Lexus vehicles over the years. I drive 1.55 hours one way to get service. I have Toyota dealer ships much closer 20 minutes but More

by rickyanonaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Rickyanonaj, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 14, 2023

Raymond is the best. Reid as well. Atmosphere and cleanliness of the dealership is great. More

by mickey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane in the service checkout is not friendly. That's the only downside. She's the last person you have contact with and it should end with a smile and better customer service.
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Mar 01, 2023 -

Jim Ellis Toyota of McDonough responded

Mickey15, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 14, 2023

Fantastic experience with a very knowledgeable staff I have zero complaints and highly recommend to anyone More

by TOMMY_SWEATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Tommy_sweatman, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 13, 2023

Quick thorough friendly service and great coffee bar as well !! I was I. And out More

by Timothy_kohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Timothy_kohl, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

February 12, 2023

Katie extremely helpful. Great Employee! She explained what was being done and approximately how long it would take. More

by Williams3299
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Katie
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Feb 15, 2023 -

Jim Ellis Toyota of McDonough responded

Williams3299, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 11, 2023

Excellent service! ! Very clean and quick service. Enjoyed the hospitality. This will be my new Toyota Service More

by L40wms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Jim Ellis Toyota of McDonough responded

L40wms, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 11, 2023

Very convenient and efficient service. No waiting time and easy to schedule and get service. More

by rkanzki48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

February 10, 2023

There was No pressure from the sales rep. This is a Great vehicle. We were offered Great service from everyone. More

by brent.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Feb 15, 2023 -

Jim Ellis Toyota of McDonough responded

Brent.h, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

February 10, 2023

Clean, friendly service providers! Plenty of space to spread out, and the coffee bar really adds a pleasant aesthetic while waiting. More

by CPCP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda ??
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Feb 15, 2023 -

Jim Ellis Toyota of McDonough responded

Cpcp5, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 10, 2023

The customer service was good. I have a good experience while shopping for a new car here. More

by jayson
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
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Feb 15, 2023 -

Jim Ellis Toyota of McDonough responded

Jayson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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