Toyota of McDonough - Service Center

Reed Is awesome and very knowledgeable And explain the problem going on with the vehicle and he listen to the customer concerns. problem going on with the vehicle and he listen to the customer concerns. More

Rated before and left a not so great review. Was having issues with stain on back windshield. Dropped car off again and pleased to say this dealership made things right. Thank you, Oscar, David, Was having issues with stain on back windshield. Dropped car off again and pleased to say this dealership made things right. Thank you, Oscar, David, and Katie. More

This dealership exemplify courtesy, professionalism and a caring environment. I won't buy a Toyota from another dealership. They were totally concerned about my satisfaction. My salesperson Jeromy and fin caring environment. I won't buy a Toyota from another dealership. They were totally concerned about my satisfaction. My salesperson Jeromy and finance manager Micheal are trustworthy and great. If you want to purchase a vehicle without feeling pressured and cheated, I highly recommend Jim Ellis Toyota. More

I had a wonderful experience at this facility. From the moment the support staff greet me to the completion of the service/repair, to include keeping me posted on the repairs and any other additi From the moment the support staff greet me to the completion of the service/repair, to include keeping me posted on the repairs and any other additional issues that were found. I was also given quotes on any additional repairs needed, so that I could decide if I could afford to pay that amount before hand. I was able to get all that was need done to my daughter's car. The only draw back was that it was a little pricey but that is, I think because of the current inflation situation. More

I had a great experience with my service. The service tech was nice, courteous. and knowledgeable of my questions. Thank you all!! The service tech was nice, courteous. and knowledgeable of my questions. Thank you all!! More

Take good care of customers. Never take too long to get car serviced. Alway courteous. Never take too long to get car serviced. Alway courteous. More

Just wanted to say THANK'S so much for the checking and pin pointing all the most important things that needed attention. The vehicle health inspection is great. I was told all the most critical things whi pin pointing all the most important things that needed attention. The vehicle health inspection is great. I was told all the most critical things which needed attention. the Service Advisor was very polite and friendly. He did his best to get me in and out without to long await. More

The power was out in the back and nobody told me. Had me sitting there for 30 minutes for nothing. Had me sitting there for 30 minutes for nothing. More

I have had the best customer service on my car. Quick and they respect my time Quick and they respect my time More

I haven't been to this dealership in many years, but Leo from the Service Department won back my business! He is attentive, thorough, efficient, and followed through. from the Service Department won back my business! He is attentive, thorough, efficient, and followed through. More