Toyota of McDonough - Service Center

I’m always pleased with the customer service Oscar provides and the techs always do well with servicing my vehicles. Satisfied customer for sure. provides and the techs always do well with servicing my vehicles. Satisfied customer for sure. More

Very appreciative of their services. I intended to continue to get my vehicle serviced there. I intended to continue to get my vehicle serviced there. More

Friendly fast clean great service not a long wait always a pleasure when I have my car service@ a pleasure when I have my car service@ More

I came for an oil change and tire rotation. The service I received was terrible. I didn't receive any update concerning my vehicle. After a three-hour wait, I went to the front desk and the sta The service I received was terrible. I didn't receive any update concerning my vehicle. After a three-hour wait, I went to the front desk and the staff member ( Victoria Steinetz) had my paperwork ready to go. She had an inspection paper with some suggestions for my vehicle. I wasn't asked if I wanted to take care of any of the suggestions I was just led to the cashier. I normally receive a detailed invoice stating what had been done. I paid much more for the oil change then normal so I assumed the inspection had a cost. The total was written on the inspection paper with no real explanation. I really didn't appreciate the experience. More

First time coming to Jim Ellis to get our new car serviced. Our service advisor was courteous and quick. He explained what service the car needed, and was expeditious in the process. Nice lounge area serviced. Our service advisor was courteous and quick. He explained what service the car needed, and was expeditious in the process. Nice lounge area too. More

Reid Milliken, service advisor, is the best! He is knowledgeable and friendly. He gives me good advice and carries through with our plans! He’s a real asset for the service department. He is knowledgeable and friendly. He gives me good advice and carries through with our plans! He’s a real asset for the service department. More

I love the dealership , but this last experience wasn’t to pleasant as usual. I didn’t like my service Rep customer service., to pleasant as usual. I didn’t like my service Rep customer service., More

Toyota of McDonough is a great dealership to work with. They help you find what you are looking for without the normal high pressure sales tactics. They help you find what you are looking for without the normal high pressure sales tactics. More

Had a pleasant experience with the service department. Very helpful. Got the truck fixed brakes are great Very helpful. Got the truck fixed brakes are great More

The dealership was very fast and efficient. Oscar was friendly and the waiting area was nice. Oscar was friendly and the waiting area was nice. More