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This rating includes all service center reviews, with more weight given to recent reviews.
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4,275 Reviews of Toyota of McDonough - Service Center
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January 14, 2023
Great communication and service as usual from the McDonough staff. I always bring my car for servicing to the great service department. McDonough staff. I always bring my car for servicing to the great service department. More
by AANDREWS12
Verified Customer
January 13, 2023
They was very nice I felt at home I would love to come back again in the future The place was full of love nice people back again in the future The place was full of love nice people More
by Bonifide67
Employees Worked With
January 13, 2023
Need more time too early to give my options Services guy was good 👍 I give him a 10 guy was good 👍 I give him a 10 More
by Vazedward1
Employees Worked With
January 12, 2023
Everything was good my sale person was Brain O he was good walk with me and shows me cars and SUV I saw one a car he went the work on me getting the car I would tell peoples about him thank you SB good walk with me and shows me cars and SUV I saw one a car he went the work on me getting the car I would tell peoples about him thank you SB More
by sboozer766@gmail.com
Employees Worked With
January 12, 2023
Malcom Reed was very professional and extremely helpful is assisting me in the purchasing of my new car. His personality and sense of humor made my experience a smooth one. is assisting me in the purchasing of my new car. His personality and sense of humor made my experience a smooth one. More
by tstew07
Employees Worked With
Malcolm Redd
January 11, 2023
The Svc Dept took care of my maintenance need. Computers down so caused a long delay. No fault of Rep. Computers down so caused a long delay. No fault of Rep. More
by None
Employees Worked With
January 11, 2023
My appointment was at 4:30 I was in and out everything went very well went very well More
by Reginaamazing007
Employees Worked With
January 10, 2023
Great Service ad always. Raymond was my service advisor and he provided excellent service professionalism and knowledge of my vehicle needs as well as a solution to my proble Raymond was my service advisor and he provided excellent service professionalism and knowledge of my vehicle needs as well as a solution to my problem. I needed coils and spark plugs and the job was completed under the estimated time and cost. I enjoyed the coffee also. More
by Edwin
Employees Worked With
January 10, 2023
Jim Ellis Toyota Service department is a sheer utter rip off from start to finish! They worked on replacing the clutch for an overpriced amount and left bolts and other items undone. I had to bring it off from start to finish! They worked on replacing the clutch for an overpriced amount and left bolts and other items undone. I had to bring it back and they never washed the vehicle as they promised to do on all repairs. They kept as saying I’m sorry and I agreed they are a bunch of sorry individuals working at Jim Ellis Toyota Service department. Almost $3,000 to replace a clutch and lying about testing the vehicle while leaving parts undone is the kind of service you will get at this sorry service station. More
by TonyE1
