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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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January 04, 2023

It’s good but the wait time is too long after making an appointment and I had to walk up to the back to get my truck they didn’t drive it down like they normally do More

by Martyjuriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

Martyjuriel, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Friendly people and excellent service. Wait time is a little long but short staff makes for long waits. More

by karenholloway084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Karenholloway084! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 04, 2023

I made a call to Katie to see if I could come in for an oil change she told me to come in and I was out in less than 1 hour Katie was awesome More

by stanleyernest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie , Malcolm Redd
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 03, 2023

The service center got me in and out very quickly and were also very helpful More

by MASON_FOUNTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 03, 2023

Reid was nothing shy of amazing. Service was done quickly. Again, Reid is the Man. More

by JARVIS.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jarvis.campbell! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 03, 2023

Dylan was an amazing sales rep. Gary hooked us with the lifetime oil changes. Mr.Payne is financing was not pleasent toward my husband when he had questions. I will definitely be More

by DENISKISAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

Deniskisamo, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 03, 2023

Raymond is the best! Always friendly and very customer service oriented. Very genuine and cares about his customers. More

by mickey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Jim Ellis Toyota of McDonough responded

Mickey15, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 03, 2023

Reid is knowledgeable and helps you in every way. He is also very accommodating For comfort options. More

by CRIDER.TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Jan 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Crider.terry! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 03, 2023

Great service! The technician took time to service my vehicle and answered my concerned questions. More

by Challenging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

Challenging, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 02, 2023

Excellent service. The service manager was professional and courtesy and he ensured I knew exactly what was going on with my vehicle More

by DBROWN779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Dbrown779, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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