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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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December 20, 2022

I’ve had my issues but it has gotten better over the last year or two More

by SHELLBEL1970
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Shellbel1970, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 20, 2022

It was cool, I got to run errands while my car was getting serviced serviced More

by BRYANKFOSTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Bryankfoster2, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 19, 2022

Very helpful,And knowledgeable of what is needed. Will do what she can to take care of her customer. More

by Fpeters11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn kerce
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Fpeters11, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 18, 2022

Always great service with my technician Oscar. ..Reid is also great ..they are attentive & willing to help More

by WENDYANN.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

THIS IS TY & KISHA MORROW WALLACE. WE WANT TO GIVE A SPECIAL 5 STAR REVIEW TO REID MILLIKAN @ TOYOTA FOR SERVICE. OUR ENTIRE FAMILY HAS OVER 35 YEARS IN VEHICLE SERVICE & MAINTENANCE. More

by clubheatmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Clubheatmiami, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 17, 2022

Great service, welcoming environment, fast, and very respectful. I was very relaxed with no worries and offered refreshments. More

by LATORYA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Latorya06, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 17, 2022

Great Staff and Service and the waiting area is unmatched, TV, Beverages and breakfast. And cameras in the Service area so you can watch as they repair your vehicle, who does that😂 More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kattie
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Ray, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 17, 2022

Was greeted by service tech soon after I arrived. Along with having 2 new tires installed and aligned, I asked him to check my windshield wipers. He reported that they did not need to be replaced. Th More

by NALLRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Nallred! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 17, 2022

Poor customer service. I visited 3 times and called in advance with my requests but rarely solved my issue's. More

by Jhduffy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Jhduffy3, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

December 17, 2022

Service was great today, Thank to service representative who helped me.is greatly appreciated.Thanks More

by smallone3354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Dec 19, 2022 -

Jim Ellis Toyota of McDonough responded

Smallone3354, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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