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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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December 06, 2022

This is my third vehicle from this location and the service department customer service is great! Oscar was my service representative this time and he was excellent! Reid usually is my representative More

by JanicePriestley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Jim Ellis Toyota of McDonough responded

Janicepriestley, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

December 06, 2022

Jim Ellis always works their hardest to make sure that I am taken care of and my family’s vehicle are safe to drive. More

by Belljenn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Dec 08, 2022 -

Jim Ellis Toyota of McDonough responded

Belljenn77, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 05, 2022

Great experience Great area Great people and great service. Clean and reliable salesman. Great pri More

by Waredella1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barahona
Dec 07, 2022 -

Jim Ellis Toyota of McDonough responded

Waredella1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 04, 2022

They do a good job; but why a two hour wait for a tire rotation? More

by GRANDYWENDY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
Dec 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 04, 2022

Number one dealer in the ATL area. Would recommend to all Toyota lovers in Ga. More

by klayetown2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Jim Ellis Toyota of McDonough responded

Klayetown2, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 04, 2022

Everyone at Jim Ellis Toyota McDonough are always so pleasant and helpful from the service area to the sales area. More

by Lottie1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Jim Ellis Toyota of McDonough responded

Lottie1950, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 04, 2022

No waiting in the Service bay. Service adviser and Mechanic explained issues concerning my vehicle clearly. More

by CDAVIS154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Jim Ellis Toyota of McDonough responded

Cdavis154, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 02, 2022

GREAT SERVICE and fast was in and out. will come back again for services next time. More

by ROSEMARY_WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 01, 2022

I had a 7 o’clock appointment on Tuesday pull up at 7 o’clock there was no lights on in the service center 7:15 the guy came out and blew the service center with the blower 7:35 he open up the door – 35 More

by willgold68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Dec 08, 2022 -

willgold68 responded

If my satisfaction meant so much why Didn’t I receive a response as to why the dealership was 35 minutes late opening I know that I’m not gonna get her good response so case close

December 01, 2022

I’m always treated well when I bring my car in for service at Jim Ellis Toyota. More

by darrenstormes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Darrenstormes! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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