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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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November 25, 2022

This dealership is close to my house that is the reason why I keep going back. More

by Ruffrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Ruffrider, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 25, 2022

Leon did an amazing job, very helpful. He deserves a raise! He solved a problem and I got a nice truck as well. More

by ALIHAFTA.SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Alihafta.sa, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 24, 2022

Oscar is very professional and always goes the extra mile,Hence I make all my service appointments with him. More

by PENNINGTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Pennington0, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 24, 2022

Disappointed that I had an appointment that took 3 hours to complete an oil change. And only found out vehicle was ready when I went to see what was taking so long. More

by Aliciabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Aliciabelle, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

November 24, 2022

Customer service was very nice. Nice people.thank you for good service. I'm happy. More

by Yemane1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Yemane1010! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 24, 2022

Great service department that works fast and efficient and gets it right the first time. Have never had to return to have a problem redone. More

by EJCLEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 24, 2022

Staff is super friendly and they do everything they can to not only get you in ans out fast but also keep you posted on the progress being made on your vehicle. More

by BISHCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Ismail
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Bishchr, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 23, 2022

Customer service was very good. Kenny was friendly and would let me know what was being done More

by SHERRILLE.FAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny rate a 5
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Sherrill.fas! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 23, 2022

My service was completed and I was updated on what other services are required. Great service department. More

by ROSSD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Rossd0, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 23, 2022

Good customer service and timely appointment. The experience was very nice and I was pleased. More

by Jeanninereynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Jeanninereynolds, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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