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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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November 23, 2022

I have a excellent experience. The person that help me was very nice I would like for him In the future . More

by BDORTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Bdortch, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 23, 2022

I requested for the technician to address a specific matter, however the issue was not addressed. More

by tmscott108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 23, 2022

One of the best experiences ever buying a vehicle at a dealership. The salesman was knowledgeable and easy to deal with and very helpful and kept us informed during the whole process !!! More

by bjackson9213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Kersey
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Bjackson9213, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

November 23, 2022

Always an excellent experience and never a long wait. My favorite salesman is Brian Ogoo. More

by sease1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ogoo, William Mason, John Gliem, David Ray
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Sease1999, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 23, 2022

Very easy process. Ahmad was courteous, thorough, and got me on the road quickly in my new Tacoma. More

by JoeyH44
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Joeyh44! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2022

My car battery keeps on dying. The car makes a certain noise until it dies nightly. They discovered I had a tracker on the vehicle and blamed my tracker. Terrible service. More

by non
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Non, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like to have a better understanding about your experience. Please reach out to us at (770) 746-9374 at your earliest convenience and we will do our best to resolve this with you.

November 22, 2022

I don’t have to wait for a long time this time. And My car was washed which is a big deal to me. More

by Chebbywillims1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Chebbywillims1963, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 22, 2022

I had a great experience getting my car serviced. Reid was friendly and great at explaining things to me! More

by Nads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Nads, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 22, 2022

I went in for service, no appointment, they got me in and out in under an hour. Nice people,quick work More

by Dbstrobel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo?
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Dbstrobel73, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 22, 2022

Very responsive to my needs and getting my car scheduled Completed work timely and friendly More

by HARVEYBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Harveybw, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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