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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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November 21, 2022

Jim Ellis Toyota of McDonough provided smooth and comfortable service and transaction. The agents exhibited excellent customer service. More

by SABABU
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Sababu, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 21, 2022

Great service and friendly people to help out with any questions or concerns 10 out of 10 would recommend More

by timothy.baker8503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Timothy.baker8503! Thanks again for your business! Take care!

November 21, 2022

The salesperson was very pleasant and friendly. He was very knowledgeable about the car, Camry, that we wanted. We really enjoyed dealing with him. More

by hiroko_knowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Hiroko_knowles, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 20, 2022

Excellent service. But 4 hours is too long to service my suv Thanks. For all your help More

by laney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Laney, your positive review means a lot to us and we’re happy we could help you! We look forward to your next visit! Take care!

Nov 26, 2022 -

laney responded

Ray is the best all you guys in the shop too except long wait time with only 2-3 waiting I still had a long hours wait

November 19, 2022

Staff are reliably attentive and seek resolutions to car problems that make sense. Love the drive up and leave service tech system. More

by AVERYMAIL.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Averymail.mark, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 19, 2022

I came in for a 5000 miles service and it was quick (under an hour). people there are nice, helpful and very informative. More

by tvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz, Leo Hernandez
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

November 19, 2022

Adel was my specialist. She was very kind and explanatory. She told me what to expect every step of the way and kept me updated on what was happening with my vehicle. Very More

by DIAMOND28585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel
Report | Print
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Diamond28585! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 18, 2022

I went for an oil change, and I was out in not time. The gentleman that took care of me was very friendly!!! Awesome job!!! More

by marinanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 18, 2022

Professional employees. I appreciate the respectful attitude if everyone and the comfortable waiting area provided for customers. More

by DEBRA.D.COLLINS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kearsie
Report | Print
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debra.d.collins8! Thanks again for your business! Take care!

November 18, 2022

The customer service was awesome and the service was provided in a timely manner. It is always a great experience! More

by shelly960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Report | Print
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Shelly960! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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