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This rating includes all service center reviews, with more weight given to recent reviews.
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4,275 Reviews of Toyota of McDonough - Service Center
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November 15, 2022
Victoria was patient, tentative and extremely courteous. Felt like I was talking to family! Made me feel comfortable as if it was money well spent. Felt like I was talking to family! Made me feel comfortable as if it was money well spent. More
by Alex E Miller
Verified CustomerEmployees Worked With
Victoria in Service
November 15, 2022
Good costumer service rep,Oscar Johnson excellent, comfortable, friendly, staff keep you informed about you vehicle comfortable, friendly, staff keep you informed about you vehicle More
by AZANDERSR
Employees Worked With
November 14, 2022
Love getting my vehicle serviced @Jim Ellis Toyota of McDonough Ga because of the great customer service experience; Mr.Raymond Persaud is the best and always makes me smile and God knows I be needing it McDonough Ga because of the great customer service experience; Mr.Raymond Persaud is the best and always makes me smile and God knows I be needing it.; I would recommend this location to anyone; Jim Ellis Toyota of McDonough Ga. You guys rock! More
by Carolcarlisle6
November 13, 2022
Great service and follow up. Of course they will want to buy your car but that’s okay. They will call you as soon as your car gets checked in. Always good service though and t Of course they will want to buy your car but that’s okay. They will call you as soon as your car gets checked in. Always good service though and they are friendly. More
by CHERYL.FIELDS
November 12, 2022
Victoria was excellent taking care of my service she made sure that my oil change was done in a timely manner made sure that my oil change was done in a timely manner More
by MRCLEAN196113
Employees Worked With
November 12, 2022
Great staff nice atmosphere I will buy my next Toyota there finance was a breeze. there finance was a breeze. More
by donnamdwells
Employees Worked With
November 12, 2022
Leo my service tech was awesome. He was very informative and accommodating. I love the coffee bar and lounge, it was perfect for me to work while waiting on my car to be serviced. Ha He was very informative and accommodating. I love the coffee bar and lounge, it was perfect for me to work while waiting on my car to be serviced. Happy to be apart of the Jim Ellis family. We also visited with Javon previously to look at pickup trucks he was excellent as well. More
by EliteBarSociety
November 11, 2022
Employees are nice and courtesy answer any question you have or helpful in manners if you are in the market for a new car or truck. Keep the good work. have or helpful in manners if you are in the market for a new car or truck. Keep the good work. More
by TAZZH823
November 11, 2022
I originally came in to get an oil change but found myself trading my car in for a car with fratures that I wanted. David Washington was amazing at getting me a car that I would feel comfortable making myself trading my car in for a car with fratures that I wanted. David Washington was amazing at getting me a car that I would feel comfortable making a payment on. He listened to the things that I was looking for in a vehicle and went above and beyond to make sure I got those features and more. 10/10 would recommend. More
by Sasha Worthy
Employees Worked With
November 11, 2022
It is Convenient, to my home good customer service, Reid is a good Service Rep is a good Service Rep More
by larrydr157
Employees Worked With
