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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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November 10, 2022

Always amazing customer service as soon as you walk into the door. I bought my car here and her services here More

by sandersdequita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sandersdequita! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Katie was a huge help and even gave me recommendations on where I could get a new tire and detailing. More

by jeradair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Jeradair, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 09, 2022

They did it good job on my toyota 2017 Highlander thank you I will come back More

by JOSEARIAS7519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
Nov 12, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Josearias7519! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 09, 2022

Leon Poole was very professional and friendly. He had great customer service. I would recommend him to my friends and family. We appreciate doing business with you! Thank you! We love our car! More

by Tanyavernellsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
Nov 12, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Tanyavernellsmith! Thanks again for your business! Take care!

November 09, 2022

Great service in a timely manner with excellent customer service and a comfortable waiting area. More

by Shaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Shaka! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 08, 2022

I was treated very professional and thank you for meeting my needs in the service of my car. More

by bgloria7731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Bgloria7731, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2022

The service has been excellent always. I wait for my car all the time and the longest I have waited is one and a half or two hours, depending was is the service. If is only for oil change More

by MEDARDARIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Medardarivera, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2022

Great, respectful, knowledgeable, fun, clean, updates on your car, workers are great, organized, keep you updated on future repairs. More

by CHARJOHNS08_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Charjohns08_00, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 07, 2022

Service provided is very good and took all required checks properly. Service people are good. More

by Reddy304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Jim Ellis Toyota of McDonough responded

Reddy304, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

November 07, 2022

If I had not asked I may Not have read Synthetic Oil was used, not regular/conventional oil. That is a good way to destroy an engine, if I mistakenly use Non-Synthetic Oil in future changes !!! When did Dea More

by wbt_com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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