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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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November 02, 2022

My last service appointment went well. Reid as a tech provided excellent service as usual. More

by JS30131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Js30131! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Employees are very cordial. I enjoy interacting with them. I just wish the dealership was still in Griffin (long drive) More

by Mangum_mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz (spelling?)
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Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Mangum_mike, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

They were able to work me in without having an appointment. Great service! Always so kind. More

by CHASTITYJENKINS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
Report | Print
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Chastityjenkins123! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 01, 2022

Assured me that nothing was wrong with my car with sensor had gone off glad nothing was wrong More

by Cdwalters65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Cdwalters65, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 01, 2022

The dealership has great customer service. They are quick and ensure all concerns are taken care of. More

by eonjones34
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Report | Print
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Eonjones34, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Kenney is not one of your best service advisors, he is YOUR BEST service advisor! Always greeting customers with a smile, informative, and extremely helpful. More

by RAYNESIABROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny rated 10 stars
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Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Raynesiabrown, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 01, 2022

David Ray was more than accommodating with our drop off and pick up times. The dealership parts department was quick to get my part in and David called to schedule the service. 10 out of 10! Bill Witham More

by MCOBLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Witham, David Ray
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Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mcoble0! Thanks again for the positive feedback, and we hope that you have a great day!

November 01, 2022

The young man that waited on me Kenny Brewton was very polite and courteous This is how device should be I call this good business More

by BOOKERHARRIET31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Brewton
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Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Bookerharriet31, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 30, 2022

Everyone is so nice. The customer service was great! The complimentary coffee was a nice touch! More

by BrandiBays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie was awesome!
Report | Print
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Brandibays! Thanks again for your business! Take care!

October 30, 2022

The customer service was great and I was not there long. I love that I can get food and drinks while I wait. More

by dasarastrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dasarastrange! Thanks again for your business! Take care!

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