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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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October 30, 2022

Service was professional and honest The attendant was kind and friendly He knew his product well Thank you More

by michaeljerome131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Michaeljerome131, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 30, 2022

Financing is a headache but overall a good dealership. Thank you for helping us with our purchase More

by pennyrobinson2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Pennyrobinson2017, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 30, 2022

Katie can work on her communication skills. She was nice but she misinformed me on price my bill and prices. She also had me waiting in the rain to be picked up because she sent a Lyft driver t More

by MSTLIPSCOMB27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie, William Mason, John Gliem, David Ray
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Mstlipscomb27, we are so disappointed to learn of this situation you have described. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

October 28, 2022

Friendly and fast service. Easy to make appointment. Love updates on my app. Overall great experience. More

by safree105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for your business! Take care!

October 27, 2022

Great service good people. Nice atmosphere and did not mine my wait. Felt a good positive vibe while there. More

by dwilliams169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Dwilliams169, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

October 27, 2022

Victoria was amazing! She was very professional, she kept me informed of the status of my service and gave an accurate timing for the service. More

by mallory
Recommend Dealer
No
Employees Worked With
Victoria
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Mallory, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (770) 746-9374 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

October 26, 2022

Very knowledgeable, professional, and comfortable. Where is very rewarding to visit your place of business Job well done very approachable It’s a pleasure my pleasure. More

by JBROOK554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jbrook554! Thanks again for your business! Take care!

October 25, 2022

Raymond is awesome and a pleasure to work with. He's the best. Thanks for having him. More

by mickey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Mickey15, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 25, 2022

I've been coming to this location for almost 3 years. They know me. They take care of me. I trust them. I'm a satisfied customer!! More

by toya52088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Toya52088! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

October 25, 2022

I take my care there because I want the best possible service and the service people are very nice More

by Sassy
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jim Ellis Toyota of McDonough responded

Sassy, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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