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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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September 09, 2022

Dan un buen servicio y son muy eficientes yo los recomiendo a todos por su servicio More

by felix Alvarenga
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Felix Alvarenga, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 09, 2022

Jim Ellis gave good service for oil change, tinted windows, they do not do car wash like Lexus More

by donmap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Donmap! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 09, 2022

The team was great and they anticipated all of my needs. Ray and Oscar were the best! More

by jamesnangelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Jamesnangelia, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 08, 2022

Your techs should check the car to be sure of safety for customers to drive! More

by TRACEYRDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Traceyrdg, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 08, 2022

Fast great service, easy to schedule and not far from house. The place was clean and plenty of salesmen. Service people was great More

by PAYNEREALTYGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 06, 2022

I've purchased three vehicles from this dealer. I was led here back in 2015 by my mechanic who is no longer with us. He introduced me to the BEST Salesman of all. Mr. Ali hands down is the BEST!!!! More

by SAGAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Sagaine, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 06, 2022

Good people with great service. Always helpful and courteous every time I come for service. More

by NOLESFAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Nolesfan1, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 06, 2022

I have always had my van fixed here and was satisfied. The last time I was disappointed because I thought they always inspected the automobile and washed it. I left needing windshield wipers front and bac More

by REACAPPUCCINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny ?
Sep 09, 2022 -

Jim Ellis Toyota of McDonough responded

Reacappuccino, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Sep 11, 2022 -

REACAPPUCCINO responded

Reread my response as I am very disappointed with Jim Ellis Toyota of McDonough. I hope I had an Oil change. It was written that my battery as secure. Nothing was written about a multi point inspection and I drove away with broken windshield wipers back and front.

September 06, 2022

Good dealership, but some of the service advisors are lazy.I sat for 2 hours and my vehicle had been ready. More

by JONATHANHEARD427
Customer Service
Recommend Dealer
No
Employees Worked With
Oscar Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Jonathanheard427, we are so disappointed to learn of this situation you have described. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

September 06, 2022

The servers was very good I will keep coming back for more great opportunities 👍 🙌 👏 👌 is More

by Nallsc
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Nallsc, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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