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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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September 02, 2022

Great service - wait time was less than projected for required services. Location is easy to access. Service personnel were friendly and helpful. More

by gigi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gigi7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 01, 2022

Had a good experience and awesome service and I am looking forward to my next visit and oil change More

by drummer631doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran West
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Drummer631doc, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 01, 2022

My wait time fir the last visit was approx 4 hrs to change a failed battery, which they said is new and lifetime, but I have to change before 2yrs, it happened three times. Quite franklyI lost trust More

by Colett_aa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall, but he was good , JD Barksdale
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 01, 2022

Great service always! Everyone was very kind and answered all of my questions with a smile! More

by LuzzMariaa20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not recall his name, I believe Kenny?
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Luzzmariaa20, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

Thank you for great service Jim Ellis is a great dealer and service team in Ga More

by BEEBERRYBAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, William Mason, Donald Smith
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Beeberrybad! Thanks again for your business! Take care!

September 01, 2022

The very best service I’ve had on my vehicle,The service rep we’re very helpful and letting me know what I needed for my vehicle .It’s the only place I I will have to service my vehicle.Thanks Jim Ellis. More

by CEGL22134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cegl22134! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 31, 2022

My service was excellent and was performed in a timely manner. The service Repersentive was very informative as well. More

by cwili106
Customer Service
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Jim Ellis Toyota of McDonough responded

Cwili106, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 31, 2022

Great service and communication both ways. Service Tech. Was very knowledgeable as I asked questions. More

by jacburnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Jacburnette, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 31, 2022

Great service. Oscar took great care of me and provided me shuttle service via Lyft. More

by Tweaver102@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tweaver102@yahoo.com! Thanks again for your business! Take care!

August 31, 2022

At tentative to ones needs for service, good at checking for discounts or recalls. THANKYOU , very personable staff, who always appear to care for customers needs, or questions. Again THANKYOU. Would like t More

by GEORGIAGLEN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Georgiaglen60! Thanks again for your business! Take care!

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