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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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August 27, 2022

Great Service never had a problem and they will have you in and out in no time More

by gloriacurry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Jonson
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 27, 2022

Great customer service got me in and out. Coffee bar was nice inside while waiting More

by One_drew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady not sure she was nice
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!

August 27, 2022

They did not check all the fluid levels or tell me about the status of my brakes. More

by gwenpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was a female not sure of the name.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 26, 2022

It was a great experience ! Service was prompt and courteous A very pleasant atmosphere friendly and helpful Questions were answered in a timely manner A special thanks an appre More

by blovleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Blovleo! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 26, 2022

This dealership is top notch. Timely and attentive. I am glad to have purchased my first Toyota and began my services at the Jim Ellis. More

by Keyshon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

August 26, 2022

Extremely pleased with the service at Jim Ellis Toyota. Knowledgeable, Professional an quick service. Highly recommend. More

by CAROL.FLOWERS ST JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Carol.flowers St John! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 26, 2022

Even with an oil change appointment, I still have to wait over 3 hours for the oil change. It is absolutely ridiculous. More

by kyewilson31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Kyewilson31, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

August 26, 2022

Raymond P. is a pure, customer-service professional. He is always helpful and he's one of the main reasons we continue to do business there. More

by GEOFFREYHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Geoffreyholmes! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 26, 2022

Liked timely. Had oil change. Didn’t care for the little girl that checked me in. She came and told me I need a 200 dollar battery. She we checked it and u need on More

by BEALJACQUELINE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 25, 2022

Victoria was very personable and took care of my car needs. Thanks again for your help Victoria! More

by nikole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Nikole! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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