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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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August 25, 2022

From the customer service representative to schedule the appointment to service representative, everyone was professional and attentive to my needs. More

by BETTYEBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Bettyeber1! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 25, 2022

Everything was very good , Keep sending me the coupon for oil change is so good to go to a company and give me a coupon special in the cost of living is so high thank you More

by terrypsr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Terrypsr2000, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2022

This dealer ship was very helpful and Victoria was on top of everything! Thank you so much More

by noemail3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Noemail3, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

August 25, 2022

Service and service advisors are/were great, enjoy working with Oscar. The phone calls from sales team everytime i bring the car in for sevice wanting to buy my vehicle are annoying and unwanted. More

by tchitwood66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tchitwood66! Thanks again for the positive feedback, and we hope that you have a great day!

August 25, 2022

This service trip was great. No issues at all. Raymond Persaud is the best!!! Thumbs up 👍 More

by KELLEY0160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kelley0160! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2022

Good people to work with seems honest and dependable. I would recommend them to a friend More

by cameron.hurdle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Cameron.hurdle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2022

Oscar was very professional and a very pleasing person. Would love to get him every time I come in. More

by Chrisandsue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Chrisandsue, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 25, 2022

Since coming here, I have received nothing but great customer service. Everyone is super helpful and nice. I would definitely send people here for a vehicle. More

by ajscurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Brewton , William Mason, John Gliem, David Ray
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Ajscurry! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 24, 2022

Long waiting time, with a appointment 2 1/2 hours. No contact from service advisor More

by CATHY.K1972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 27, 2022 -

Jim Ellis Toyota of McDonough responded

Cathy.k1972, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 746-9374 to discuss this further.

August 24, 2022

This is one of the best dealership experience. I recommend everyone to this dealer. I appreciate all the efforts they do to help you and provide you with the best experience More

by RUTH.JULIAA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David( the service advisor manager)
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Ruth.juliaa11! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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