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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Today: 7:30 AM - 7:00 PM Open Now
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4,275 Reviews of Toyota of McDonough - Service Center

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August 24, 2022

Very professional and knowledgeable about the service on my vehicle saved me a lot of money for services that wasn’t needed for my vehicle More

by FELIXELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Felixella! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 24, 2022

Great customer service. I can count on them to make sure my vehicle is up to par and running perfectly. More

by EMANUEOROBLES48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Emanueorobles48! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

August 24, 2022

I appreciate being told what service will be performed on my car. Thanks for your service. More

by ANONYWP
Recommend Dealer
Yes
Employees Worked With
Laura, I don't remember her name.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

Anonywp, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

August 22, 2022

Excellent service, everything was done in a timely manner. Everything was handled very professionally. Couldn't have better. More

by GRABIT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Grabit55, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 22, 2022

When they returned my car, it did not have the keys inside. After waiting about 15 minutes, they finally found my keys. However, the lanyard was missing. I asked them to help me get it back. They sent More

by HUNGHIENUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Jim Ellis Toyota of McDonough responded

Hunghienus, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 746-9374 to discuss this further.

August 21, 2022

The only thing is the price for labor is too high but everything else is fine More

by amenalew64@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Amenalew64@yahoo.com! Thanks again for your business! Take care!

August 21, 2022

The service was good I can't complain I will b back for my next service More

by JASMINE_HIGHTOWER.6898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Jasmine_hightower.6898, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 21, 2022

I was pleased with how quickly my car was serviced and ready. I drove from Lithonia to McDonough just for servicing my Camry at Jim Ellis Toyota. More

by SALUKI1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Saluki1990, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 21, 2022

Jim Ellis Toyota is my preferred service department. The consultants are friendly, and knowledgeable, and the technicians are thorough and precise. I would recommend the service department for any Toyot More

by VICLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Vicla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 20, 2022

David in the sales department was great, he took very good care of me 😊 thanks More

by Silver T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The 2 ladies in cashier department , David Ray
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Silver T! Thanks again for your business! Take care!

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