Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
August 18, 2022

They doing a good job . Raymond gave me great customer service I really appreciate it ! More

by COLINRACHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Colinrachelle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 18, 2022

Excellent service. Trustworthy and fair I will never take my car anywhere else in the future More

by mberry777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Mberry777, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 18, 2022

It would have been 5 stars except that they did not have all 3 tires when I went there in the morning. Raymond was able to get the tire in the afternoon and so I went back and had it installed the same day. More

by Emaciorowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Emaciorowski, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 18, 2022

All of the work was great except for cleaning inside of truck. Not done.The outside awesome. More

by RobinJohnson 1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Robinjohnson 1316! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 18, 2022

The Toyota service center is awesome. My serviceman Kenny was courteous, prompt, and took care of my oil change in less than an hour. And washed my car too! Thank you Kenny! More

by dalondastahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Aug 24, 2022 -

Jim Ellis Toyota of McDonough responded

Dalondastahl, thank you for your kind words and this wonderful review! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2022

The communication with the status of my car was great. The customer service rep was great. In the past when i have service the rinse the car off. I am sad that this was not done. More

by ESHUMAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 17, 2022

Excellent service - Oscar is awesome! Busy day but kept me informed of time and also reminded me of needed additional service. More

by jhudson1405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Jim Ellis Toyota of McDonough responded

Jhudson1405, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 17, 2022

Excellence from everyone whom I dealt with! I was very happy with the speedy service! More

by Rhondamac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Jim Ellis Toyota of McDonough responded

Rhondamac, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2022

This dealership really cares about the Toyota owners. Loved the level of care that they gave me! I recommend them to anyone in the atl area. My family thanks you for our hearts for helping us that aftern More

by Christina_ac_ze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Christina_ac_ze! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2022

Really good glad I got Toyota very reliable and nice people to know and see More

by stevenwright7240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Jim Ellis Toyota of McDonough responded

Stevenwright7240, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

...
226
...