Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
August 12, 2022

The Customer service was great. Everyone was friendly. Location was clean and service was fast. More

by coreybertrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Coreybertrand! Thanks again for your business! Take care!

August 12, 2022

I have all my cars service here for years, and will continue to do so. More

by BOON.LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Boon.linda! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2022

Always great service, timely manner, they check all under the hood & under the car. no complaints whatsoever! More

by fareedaaab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2022

Service adviser very knowledgeable. Waiting area relaxing and very clean. My wait time wasn't that long.. Service Adviser kept me informed on what was being done. More

by DWCOOPER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Dwcooper0, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 12, 2022

They are excellent , they were on time , I didn’t have to wait for long More

by BUSINESSMAIL214F
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Businessmail214f! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 11, 2022

They were very courteous and help. The wait time wasn't to bad. They also gave me an estimate for my car which was surprisingly more than what I thought it was. Just not sure if I am r More

by Lolozora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Williams
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Lolozora, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

August 11, 2022

Thank you all for a good job. I’ll be back for my oil change. More

by jennifer15
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Jennifer15, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 11, 2022

Staff nice for most part but wait is horrible and they did not wash my car but did all behind me!! More

by A6S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

A6s, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 746-9374 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

August 11, 2022

I always have an amazing experience when I am getting my maintenance done on the car More

by bigrd663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bigrd663! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 11, 2022

Impeccable service. They make sure to address and take care of all issues before you go. More

by Showardp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Showardp! Thanks again for the positive feedback, and we hope that you have a great day!

...
230
...