Toyota of McDonough - Service Center

Always excellent service with Reid. I feel confident having him oversee the care of my car. I feel confident having him oversee the care of my car. More

Greatest service department going! !! The advisors are very knowledgeable and have a great idea of what they are doing and they all do it very very well!! !! The advisors are very knowledgeable and have a great idea of what they are doing and they all do it very very well!! More

Great service. Very helpful with questions very concerned about my questions. David the manager took time to talk to me Very helpful with questions very concerned about my questions. David the manager took time to talk to me More

The customer service was excellent, staff were very nice, free coffee was provided while waiting. We were served by Katie, she was really nice. I haven’t visited an organized Toyota dealership like this free coffee was provided while waiting. We were served by Katie, she was really nice. I haven’t visited an organized Toyota dealership like this before. Can’t hesitate to recommend it to anyone who is longing for the best experience. More

Very accommodating and courteous to the customer. Provided a snack and water while I waited. Provided a snack and water while I waited. More

Oil change and recall done on my 2020 highlander! Very courteous and friendly people! Love my Toyota dealership!! Very courteous and friendly people! Love my Toyota dealership!! More

Very prompt and fixed our issue with squeaky brakes very quickly. Thank you very much! quickly. Thank you very much! More

Great service! Brought the car in for a window tint and was greeted. 10 out of 10 Brought the car in for a window tint and was greeted. 10 out of 10 More

Friendly. Need more snacks available and free for guests. Could reduce wait time by hiring more staff and pay to keep techs. Need more snacks available and free for guests. Could reduce wait time by hiring more staff and pay to keep techs. More

I appreciate the fact that I could get a number of differtent services done at one time , in one place. Even when going to a tire store I have always had to wait. The immediate availability and conven differtent services done at one time , in one place. Even when going to a tire store I have always had to wait. The immediate availability and convenience of an appointment was beyond my experience with any car repair service always having had to wait. I was given a next day appointment, left the car the day before and had an estimate before the car was scheduled to be looked at. A determining factor of using the dealership was the availability of obtaining a ride home and being picked up when the car was ready. I cannot say enough about the Lift service. The dealership was clean and efficient and everyone was very proffessional. I dealt mostly with my service advisor Victoria Steiner but the estimate and any followup was done over the phone and I didn't have to do any followup myself so I didn't get the names of all the people involved with making this a very pleasant experience. I didn't meet the actual mechanics that worked on my car but the overall experience inspired confidence in their work. More