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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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August 05, 2022

Always satisfied with the courtesy of staff and service of my vehicle. They are fast and efficient. More

by jriscanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Jriscanu, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 05, 2022

Amazing service, very friendly. So quick, I was in and out. Communication was great and I will definitely be coming back with all my service needs in the future. More

by asryan1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

August 05, 2022

The first I went to the dealership I was told I need to make an appointment to have my serviced due to technician shortage which I understood. Made the appointment for a day that was feasible for me. I we More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

E, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2022

The service was good and the staff were friendly and courteous and the wait was not long. More

by JWILS057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Jwils057! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2022

The repair was easy to schedule and was completed in a timely manner. Staff was friendly and communication of discovered problems and. cost was good. More

by RJACKSON5949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2022

The service to my vehicle was completed less than 30min based on what I've saw on the TV monitor at the lobby. But my vehicle stayed at the parking for 2hrs and I'm waiting for someone to call me to get my More

by sharon_estipona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 05, 2022

Great staff on sales floor and in automotive. Can always count on John in service beside payroll window and Leon Poole in sales. He worked with me to get exactly what I wanted. I. Love my truck! More

by cococat74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Cococat74, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 04, 2022

Mr. Kenny Brewton was my service advisor and he was great and respectful and got me done in a timely manner. More

by marquezleggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Marquezleggett! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 04, 2022

David Ray is the greatest service Advisor I've experienced. Scary tall guy but very nice, approachable, and helpful. There need to be more people like David Ray. More

by Leo Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray, Victoria Steinetz
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Leo Rodriguez! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 04, 2022

Everytime I visit this dealership, I always leave feeling satisfied. Great customer and communication skills. More

by Orlando Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Orlando Smith! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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