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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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July 30, 2022

Reid Millikan is an excellent service tech. He keeps you well informed about your service and wait times. More

by emilydean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Emilydean! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 30, 2022

They got me in and out under an hour! I use to go first thing in the morning, not anymore! More

by tiotwell68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

July 29, 2022

Service is always excellent and my representative is very knowledgeable about his job and the service my automobile needs. More

by Nallsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Nallsc! Thanks again for your business! Take care!

July 29, 2022

Great,excellent service I really appreciate your service,the lady that attended to me was so amazing More

by Olayiwola Saheed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Olayiwola Saheed! Thanks again for your business! Take care!

July 29, 2022

Service was great. Worked on left rear door panel with no charge. Katie kept me informed throughout the process. I am very pleased and will be back. More

by Lbair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lbair! Thanks again for your business! Take care!

July 29, 2022

I always receive courteous and friendly service. Although the prices can be a bit expensive, I can rely on the parts. More

by LOUISE.B.NIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

July 29, 2022

Reid was a nice and to the point. I got my car in and out pretty quick and although there was a pretty hefty bill at the end, I’m glad my car is fixed now More

by joseancohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2022

Great organization and people. Service workers very courteous. Very clean and well ran facility. Thumbs up! More

by Krismr18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Krismr18! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 29, 2022

Top notch service department. Two excellent service advisors; Reid and Oscar. Needs area for only oil changes. More

by P.FEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

P.fears, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 29, 2022

One word Amazing! They are always friendly and helpful. I only trust them with my car. More

by SSWLSTON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sswlston19! Thanks again for your business! Take care!

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