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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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July 27, 2022

The staff is always friendly. They listen to the issue, they give you an approximate time it will take to repair. If something changes they come find you and give you an update. More

by DEBBIEMILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debbiemiller0! Thanks again for your business! Take care!

July 27, 2022

I always have a good experience when I visit Jim Ellis in McDonough. They hav a clean facility and great customer service More

by blountlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Blountlisa! Thank you again for leaving us this response!

July 27, 2022

I wish they washed my car. However, I wished they would’ve washed my car. Great price!!!! More

by NVEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Nvevans, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 27, 2022

I love that you are always ahead in time. Very friendly and helpful. Never pushy More

by PLMATHEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Plmathen4, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2022

Goo service excellent attention I was attended very quickly and the employees are very kind thanks for the attention More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2022

The employees are very friend and The service is very good.I love the cold water. More

by VALINCIA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Hello Valincia7, we appreciate you taking the time to leave us this feedback. Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2022

Love the service Advisers there attitude very Friendly an Knowledgeable They treat Customers cars as if their own! Thank you Jim Ellis Toyota keep up the good work More

by ANNAMAY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Annamay21! Thanks again for your business! Take care!

July 26, 2022

When I arrived Katie (real name is Kaitlyn she told me while helping me) helped me immediately and walked me through the whole process! She made the experience much easier and less stressful. More

by Kaf022895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie (Kaitlyn)
Report | Print
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kaf022895! Thanks again for your business! Take care!

July 26, 2022

We were given excellent service over the weekend at the McDonough location. I am pleased. More

by GLORIARLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Report | Print
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Gloriarly, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 26, 2022

Really good dealer just brought a brand new car from there and I’m very satisfied with my purchase More

by Ingram.dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Report | Print
Jul 28, 2022 -

Jim Ellis Toyota of McDonough responded

Ingram.dustin, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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