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4,275 Reviews of Toyota of McDonough - Service Center
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July 23, 2022
The work is always done well but the service could be better. Small things like responsive communication - returning texts/calls, saying hello when customers come in, faster check in process for appts, p better. Small things like responsive communication - returning texts/calls, saying hello when customers come in, faster check in process for appts, pulling the car up when leaving, would make the customer experience much better. More
by TANESIAVJ
Verified Customer
July 23, 2022
Service wait here is poor even if you schedule it the wait is extremely long. wait is extremely long. More
by LATOSHIACLARK2
July 22, 2022
The gentleman who waited on me was very professional. The service didn’t take very long and I was on my way. Additionally, he found a space that I could use to make an important video call in private. The service didn’t take very long and I was on my way. Additionally, he found a space that I could use to make an important video call in private. More
by BKENDRICK
Employees Worked With
July 22, 2022
Very good communication and on time. Very expensive. Price negotiation should be more appropriate for service. Very expensive. Price negotiation should be more appropriate for service. More
by Brenda Alert
July 22, 2022
Red was wonderful in making sure I new what was going on with the work on the car. All the work was done under an hour. Overall it was a very good experience. with the work on the car. All the work was done under an hour. Overall it was a very good experience. More
by angela_solomon90
Employees Worked With
July 22, 2022
The Service Rep - Reid keeps us going to McDonough's location because of his great service on all 3 of our Toyota vehicles even though we are less than a mile from the Toyota's Southlake location. location because of his great service on all 3 of our Toyota vehicles even though we are less than a mile from the Toyota's Southlake location. More
by Fed
Employees Worked With
July 21, 2022
I received great service and the wait was not long before leaving the dealership. Thanks leaving the dealership. Thanks More
by bronel65
Employees Worked With
July 21, 2022
I live in Cobb County and I pass several dealership to get to you. Thanks to Reid, Victoria and Stephanie, they go the extra mile to make sure their customers are satisfied! get to you. Thanks to Reid, Victoria and Stephanie, they go the extra mile to make sure their customers are satisfied! More
by Atkins65
