Toyota of McDonough - Service Center

My car was not serviced correctly. Gas tank was not replaced safely. It became a safety hazard. The straps that hold the gas tank in place were not secured, this lead to the gas tank Gas tank was not replaced safely. It became a safety hazard. The straps that hold the gas tank in place were not secured, this lead to the gas tank hanging down towards the road. If I had filled up the tank with gas after picking up my truck the results could have been deadly. Totally unsatisfactory workmanship! More

My consultant was very nice, friendly, and personable. My service was fast and I was outta there! Will use Jim Ellis again. Nice people and most of all, they’re just around the corner from home!! A Wi My service was fast and I was outta there! Will use Jim Ellis again. Nice people and most of all, they’re just around the corner from home!! A Win Win! 👍🏽😊 More

Katie my advisor really takes pride in getting me in and out under 1 hour I didn’t have an appointment but she got me in out under 1 hour I didn’t have an appointment but she got me in More

The staff are very friendly and helpful. The service was completed in a timely manner. The waiting room is very comfortable and relaxing. The service was completed in a timely manner. The waiting room is very comfortable and relaxing. More

Had no problems. I left car there for regular maintenance. No one called to let me know the car was ready, but that was really not a big deal. Satisfied with service. I left car there for regular maintenance. No one called to let me know the car was ready, but that was really not a big deal. Satisfied with service. More

Went to have tint put on that I didn’t want and now I am going to have to drive 40 mins. Back to have it fixed and no one at the dealership cares. I even pointed it out before I left. I was told it was nor going to have to drive 40 mins. Back to have it fixed and no one at the dealership cares. I even pointed it out before I left. I was told it was normal. When I called to make an appt. To have it fixed I was told I don’t need one to just show up, but don’t use the girls name who answered the phone and told me that. I then talked with Raymond and for the second time he was to busy to really seem to care. I do not plan on using the service department after this tint is fixed. More

I appreciated how quickly I was taken care of and how I was informed each step of the way what was needed for my vehicle. was informed each step of the way what was needed for my vehicle. More

Great service nice staff not too long a wait knowledge service staff efficient service on my car service staff efficient service on my car More

Courtesy was a plus. Efficient and was completed in a timely manner. I was very pleased Efficient and was completed in a timely manner. I was very pleased More

Speedy service and always make our family feel like a priority. I know they are looking out for our cars and our safety. priority. I know they are looking out for our cars and our safety. More