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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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July 19, 2022

I visited Jim Ellis Toyota in McDonough Georgia and the dealership and service department gave me great customer service, More

by namreg777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Namreg777! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 19, 2022

Reid and his team got me all squared away and back on the road making money with their consistent quality and expediency. Only team I trust to work on my truck. Never been let down. Thank you guys! More

by schauer.chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jim Ellis Toyota of McDonough responded

Schauer.chris, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 19, 2022

Professional, punctual and competent. My car was serviced perfectly. I was very satisfied and I will be back. More

by Jomacoop2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

Jomacoop2002, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 19, 2022

Great job! Always a great and professional experience when every time I come into the dealership. More

by hawk86Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Jul 21, 2022 -

Jim Ellis Toyota of McDonough responded

Hawk86q, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 18, 2022

My service rep was great but this dealership has gone extremely downhill since it changed from Hank Aaron Toyota. More

by JUDSONLAURA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaitlyn kerce
Jul 20, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 17, 2022

Ms. Cecelia is my Toyota angel! She always makes sure my vehicle is taken care of. More

by frazier_antavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia
Jul 20, 2022 -

Jim Ellis Toyota of McDonough responded

Frazier_antavia, your positive review means a lot to us and we’re happy we could help you! Thank you, and have a fantastic day!

July 16, 2022

Everyone here really went above and beyond for me when I took my car in! More

by mrshbrown85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jim Ellis Toyota of McDonough responded

Mrshbrown85, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 16, 2022

Excellent engagement and courtesy from entire staff. Very accommodating. I felt very conformable and confident that I was receiving only the services needed. No scams. More

by sabrinascott.wotp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sabrinascott.wotp! Thanks again for your business! Take care!

July 16, 2022

Dealership takes on too much cars for service turn around. I had an appointment for 8:30 a.m. just for tire rotation. Didn’t get finish until 10:45 More

by munchy340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Jim Ellis Toyota of McDonough responded

Munchy340, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

July 16, 2022

Great service wait too long my appointment was at 2pm and I left at 430pm More

by SHEILAJOHNSON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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