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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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July 13, 2022

My service advisor and the other staff were friendly, professional, and attentive to my needs. More

by uspsscutie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Uspsscutie! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2022

Easy to make appointments they keep u updated on repairs that are needed. Love the coffee bar of course comfortable seating area for waiting More

by POLLYLARKINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Pollylarkinn, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 13, 2022

Oscar is great , service is good too . I recommend to everyone. Always right on time . More

by twbritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Twbritt, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

July 13, 2022

It was what I expected it to be at a dealership very polite customer service friendly More

by Vincefarahac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Vincefarahac2! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

July 13, 2022

Kept me up to date on what needed to be done, and asked me first before completing any of the work. More

by SUMITAN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Sumitan2011! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2022

Great and friendly service every time I visit. They have very friendly people who don’t try to sell you at every point like other dealerships I’ve visited. More

by adixonsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Adixonsmith! Thanks again for your business! Take care!

July 12, 2022

Very efficient service. Reid was excellent with checking me in and was very helpful with updating me on my vehicle. Thanks guys! More

by Dejanae Brawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dejanae Brawley! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 12, 2022

Fast and Friendly service. I know my Toyota is well taken care of while I wait. Thanks! More

by lewis1255
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 12, 2022

Outstanding dealership, Rose made the sale smooth and easy. Fantastic services department. Katie was great. 5 Stars. More

by alonzo.tilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Alonzo.tilly, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 12, 2022

Victoria did an outstanding job in taking care if my service appointment. She was courteous and professional and was responsive in meeting the needs of my vehicle. I particularly appreciated her helpf More

by k9shoelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Report | Print
Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

K9shoelady, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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