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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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July 12, 2022

Everyone was nice. Came for an oil change. Didn't get an oil change. Didn't find a soda machine, you have a fancy "bar" but I guess you don't serve after 4. No popc More

by BORNSOIL
Customer Service
Recommend Dealer
No
Employees Worked With
Black chick greeter
Jul 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 11, 2022

Great job and continue same way. Thank you for your service and God bless you ,looking forward seeing you again. More

by mariedonaexist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gliem
Jul 13, 2022 -

Jim Ellis Toyota of McDonough responded

Mariedonaexist@yahoo.com, your positive review means a lot to us and we’re happy we could help you! Thank you so much again for your feedback! We hope you have a great day!

July 11, 2022

Mr Leon is a great guy very helpful and influential enjoying my new car thanks More

by Dsyemodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Jim Ellis Toyota of McDonough responded

Dsyemodi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 11, 2022

Kenny was polite and pleasant. He answered all my questions and if he did not know the answer, he found away to find the answer, instead of giving me a random number or say that' More

by SHENA.WEALTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Jul 13, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

July 10, 2022

Fast, friendly and efficient! Excellent waiting area. Proper updates on status. Very good service indeed! More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Janet! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 10, 2022

I have had a very good experience thus far with this dealer. I have no complaints More

by ANGELACDEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Jul 12, 2022 -

Jim Ellis Toyota of McDonough responded

Angelacdein, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 09, 2022

I love that Jim Ellis Toyota of McDonough keeps you updated on the service suggestions on your vehicle through text message. They also provide a direct person that you may contact if you have any quest More

by dcleve97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Ellis Toyota of McDonough responded

Dcleve97, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 09, 2022

Every employee is very focused on doing s good job for their customer. Pleasant and comfortable atmosphere. More

by bubba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bubba! Thanks again for your business! Take care!

July 08, 2022

I have always received excellent service every time I bring my vehicle for the regular maintenance. More

by cinwill2057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Jul 12, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 08, 2022

The service was professional, personable, and thorough. My service tech was cordial and accommodating. I was pleased, More

by trodgers400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!

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