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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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June 28, 2022

Professional, reliable, good customer service, fair price, experience. Definitely recommended. Clean waiting areas and friendly environment More

by louigiv0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerce Katie
Jun 30, 2022 -

Jim Ellis Toyota of McDonough responded

Louigiv0721, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

June 28, 2022

My experience was great,Mr. Oscar and everyone makes it easy and comfortable for me. More

by Magritte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Jim Ellis Toyota of McDonough responded

Magritte, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 28, 2022

They always do a great job. Very efficient and courteous , friendly and willing to assist in whatever I need More

by GEAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Female
Jun 29, 2022 -

GEAN10 responded

Thank you

Jun 29, 2022 -

GEAN10 responded

Thank you

June 28, 2022

Facility was nice and the workers were very helpful and friendly. It took about 90 minutes for an oil change. More

by Lkane12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 30, 2022 -

Jim Ellis Toyota of McDonough responded

Lkane12, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 27, 2022

The service is good the weight is a tad bit long. I don’t expect to wait 3 to 4 hours after making an appointment but I choose to come back to this location because of the service. More

by Cynettea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cynettea! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

Everyone was helpful, kind, and courteous. They seemed genuinely concerned about my needs and not just the purchase. More

by D.H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, D.h.! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 27, 2022

The best auto dealership that I've been to in a long time, they provide excellent customer service all year round, no compromise, customer first. More

by jodimar0476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Jim Ellis Toyota of McDonough responded

Jodimar0476, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 27, 2022

Service was good and professional Katie was great and keep washing my car that will bring me back!! More

by TYRONEEVERETT95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
Jun 29, 2022 -

Jim Ellis Toyota of McDonough responded

Tyroneeverett95, your positive review means a lot to us and we’re happy we could help you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2022

Jim Ellis has been professional from the time I purchased my vehicle and still professional during the service process. More

by sylviagriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Sylviagriggs! Thanks again for your business! Take care!

June 27, 2022

From the first contact, which was me calling to schedule service, everyone I came in contact with was very helpful and nice. Kenny, the service advisor I worked with, was awesome! I did not have to wait lon More

by bmwy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Jun 29, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bmwy4! Thanks again for the positive feedback, and we hope that you have a great day!

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