Toyota of McDonough - Service Center

It was easy to make an appointment, smooth check in process, not a very long wait. process, not a very long wait. More

Timely, quickly and professional. Service advisor was friendly and courteous. Had the services I needed performed. Service advisor was friendly and courteous. Had the services I needed performed. More

Loved the experience from start to finish. Katie did an excellent job. Everyone was very friendly and hospitable. Katie did an excellent job. Everyone was very friendly and hospitable. More

Service took a minute but Oscar was great! He was very helpful and attentive to my needs! He was very helpful and attentive to my needs! More

I was pleasantly surprised by the quick service! In addition I appreciate the detailed report that was provided for me about my vehicle. True customer service. In addition I appreciate the detailed report that was provided for me about my vehicle. True customer service. More

Love, love the customer service. Patricia is an awesome Service Rep, very knowledgeable and was able to answer any concerns I had. Patricia is an awesome Service Rep, very knowledgeable and was able to answer any concerns I had. More

Everyone was nice and helpful. I really like how Victoria was up front with me and took me and showed me what was going on with my car and what my choice was and the cost. I really like how Victoria was up front with me and took me and showed me what was going on with my car and what my choice was and the cost. More

Everyone is friendly they try to get the custom out despite the short employees to work. despite the short employees to work. More

Was there for 4 hours for a oil change. After the service was done my oil change light went off. After driving for 5 minutes after the oil change service was completed every light possible After the service was done my oil change light went off. After driving for 5 minutes after the oil change service was completed every light possible came on. The service person by the name of Oscar Johnson was clueless. The service manager refused to even explain or talk to me regarding the situation. Horrible customer service between your two associates. More

I have been a customer of Jim Ellis Toyota for a decade now. They are the best in terms of maintenance service, customer service, honest and reliable in their pricing and products and car warranties. The now. They are the best in terms of maintenance service, customer service, honest and reliable in their pricing and products and car warranties. They stand behind their cars in terms of service and sales. More