Toyota of McDonough - Service Center

My first experience with them. They were punctual , polite, knowledgeable, and discussed everything with me before doing it. Work was done fast and professionally. They were punctual , polite, knowledgeable, and discussed everything with me before doing it. Work was done fast and professionally. More

Fast, and courteous, enjoyable, awesome , great, great good good great good job buddy good good good good great good job buddy good good More

Excellent communication from everyone and quick turnaround on the recall issue. First time customer and I really appreciated them explaining the process. turnaround on the recall issue. First time customer and I really appreciated them explaining the process. More

Awesome job Victoria was the greatest. She made sure I was in and out in a timely manner She made sure I was in and out in a timely manner More

Cecilia took great care of me. My car received most of the recommended services and one more to go. My car received most of the recommended services and one more to go. More

Customer Service was not professionally at. She kept getting smart and talking underneath her breathe. She kept getting smart and talking underneath her breathe. More

Had an 11:00 service appointment. Waited for 2.5 hours and asked service desk for a status on my vehicle. I was told there was 7 cars ahead of mine. Told them to bring my car back out Waited for 2.5 hours and asked service desk for a status on my vehicle. I was told there was 7 cars ahead of mine. Told them to bring my car back out and I left. What was the purpose of making an appointment? I will never step foot in a Jim Ellis dealership again More

Jim Ellis Toyota always treats customers with respect and ensures everything is taken care of in a timely manner and keeps you updated throughout the process. ensures everything is taken care of in a timely manner and keeps you updated throughout the process. More

Had to wait longer than expected, but everyone was very professional, I guess with everything going on in the country, it's to be expected! professional, I guess with everything going on in the country, it's to be expected! More

I really had a fantastic time getting my vehicle service, Katie was my host, she was excellent. My vehicle was serviced in a great time, the monitor on the wall of the service shop was excellent. Katie instr Katie was my host, she was excellent. My vehicle was serviced in a great time, the monitor on the wall of the service shop was excellent. Katie instructed me of all the service to be performed, plus the fantastic cafe, I truly had a wonderful time, the whole time was more than I had expected. Jim Ellis Toyota has to be one of the most fantastic dealership I have ever dealt with, I really like their professionalism and high standard. More