Toyota of McDonough - Service Center

I had a bad oil leak after having an oil change and had to return to dealership. The oil leak was fixed but all the oil that leaked onto the frame was not cleaned off as I requested so I still had oil on m to return to dealership. The oil leak was fixed but all the oil that leaked onto the frame was not cleaned off as I requested so I still had oil on my driveway. I had to drive 45 minutes from my home to return to the dealership the second time. More

The service advisor Reid Millikan was very knowledgeable and I did not have to wait longer than estimated.The dealership was very clean. and I did not have to wait longer than estimated.The dealership was very clean. More

Most decent respectful customer service greeting you is off the chain , the only problem is the wait is too long off the chain , the only problem is the wait is too long More

We were greeted and guided to the waiting area by a very friendly professional polite and helpful service representative. I can not say enough good things about him. friendly professional polite and helpful service representative. I can not say enough good things about him. More

Pleasant people; knowledgeable and skilled repairs; provides excellent customer service; facilities well maintained and clean. provides excellent customer service; facilities well maintained and clean. More

Service center was very busy but received top notch customer service. A lyft was provided so I didn't have to wait there. That was unexpected and very helpful. customer service. A lyft was provided so I didn't have to wait there. That was unexpected and very helpful. More

Took 3. 5 hrs for oil change and to change filters.No updates despite texting the number provided. No apology either. When my vehicle was finally ready, there 5 hrs for oil change and to change filters.No updates despite texting the number provided. No apology either. When my vehicle was finally ready, there was no one to accept my payment. I finally just left and told the service manager to send me my invoice. I am a regular at this location. It takes me almost 45 minutes to get there but I usually don’t mind because service is typically good. This time it was horrible. May consider going to a closer Toyota for future service. More

Reid Millikan provided EXCELLENT customer service through open timely communication; generous accomodations; and no pressure sales/service interaction. open timely communication; generous accomodations; and no pressure sales/service interaction. More

Every time I visit I always have a pleasant experience. I have never had to wait long for anything, I was in and out under an hour. I have never had to wait long for anything, I was in and out under an hour. More

Great services , very shright to the point. And everything was done in a timely manner. And everything was done in a timely manner. More