Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

Sort by
June 05, 2022

I was so pleasantly amazed by how easy it was to get an appointment for service to my vehicle, following days of frustration obtaining any response from other dealership. Then my visit included more than t More

by ybsomaj1469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Ybsomaj1469! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Jun 09, 2022 -

ybsomaj1469 responded

See you again soon to pick up the touch up paint ordered. Thanks

June 05, 2022

Everyone was friendly and helpful. Job was done in a decent amount of time. Play area for kids was a plus. More

by ashleigh.epps08
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

June 04, 2022

You get the top of the line service and the service is great every time you come in. More

by KEITHSWEAT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Rose
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

Keithsweat01, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

June 04, 2022

Katie Kerce was my Service Advisor. She was courteous, genuine and knowledgeable. Very kind. Excellent More

by kenmo0416
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kenmo0416! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 03, 2022

Greeted as I pulled in. Routine maintenance was taken care of in a timely manner. More

by D Barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, D Barrett! Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2022

Great atmosphere, great employees, clean amenities and great service, Victoria was above and beyond with the service yesterday. More

by andressilva11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Andressilva11! Thanks again for the positive feedback, and we hope that you have a great day!

Jun 04, 2022 -

andressilva11 responded

It’s my pleasure

June 03, 2022

I love the energy everytime I come here! Reid is my favorite and the service is always amazing! I never worry about my car operating properly to keep my family and me safe! Won't go anywhere More

by Shi.Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

Shi.shannon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 03, 2022

In and out in less than an hour. Reid is always helpful and full of good cheer!! More

by WINICOX
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Winicox! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

June 03, 2022

Informative, timely, courteous, cost efficient, they offered ride to another location if I wanted to wait else where More

by T_SHAW1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, T_shaw1127! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

June 02, 2022

Very great customer service. I definitely trust them with all of my service needs. Thank you! More

by angel_young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Angel_young, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

...
263
...