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4,275 Reviews of Toyota of McDonough - Service Center
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May 31, 2022
Victoria, checked us in very quickly and professionally. We were kept abreast of the service, and informed when it was completed. Victoria has great customer service skills. Would highly recommend Jim Elli We were kept abreast of the service, and informed when it was completed. Victoria has great customer service skills. Would highly recommend Jim Ellis Toyota. More
by stacey owens
Verified CustomerEmployees Worked With
Victoria Stentiz
May 31, 2022
Service rep was curious and polite. Kept me updated about my vehicle. Keep up the good work. Kept me updated about my vehicle. Keep up the good work. More
by Emcniel
Employees Worked With
May 30, 2022
My customer service rep was very unprofessional I had an appointment for an oil change and tire rotation that lady let me sit in the waiting area for over 4 hours without giving me any details about my car appointment for an oil change and tire rotation that lady let me sit in the waiting area for over 4 hours without giving me any details about my car eventually I had to find another associate to check on my.car. More
by DAVISLORENZO
May 30, 2022
Their service department is top notch. Took my Tacoma in Saturday and it was completed in less than an hour. The service adviser,Roscoe kept me advised during the entire service. Took my Tacoma in Saturday and it was completed in less than an hour. The service adviser,Roscoe kept me advised during the entire service. More
by lindsay11
Employees Worked With
May 30, 2022
Always good service. Last visit was the worst, no service agent came outside to greet or initiate the service process. Had to go inside and seek assistance then was told Last visit was the worst, no service agent came outside to greet or initiate the service process. Had to go inside and seek assistance then was told to go sit in my vehicle and wait for an agent. More
by JENHAN19
Employees Worked With
Cecilia Thompson ( great)
May 30, 2022
I’m very blown away by the service and the attentive staff. Especially Katie Kerce. She gave me more knowledge of my complimentary oil change and tire rotation than Butler Toyota ever did. I will be a p staff. Especially Katie Kerce. She gave me more knowledge of my complimentary oil change and tire rotation than Butler Toyota ever did. I will be a permanent customer of Toyota of McDonough. Thank you Katie for caring about the people!!! It shows! More
by CANDACEAUGSTEN
Employees Worked With
Katie Kercy
May 30, 2022
The employees at Jim Ellis Toyota of McDonough were friendly and thorough with the service on my 2022 Toyota Sienna Van. I will continue to use them for my service needs. friendly and thorough with the service on my 2022 Toyota Sienna Van. I will continue to use them for my service needs. More
by joymcgee
Employees Worked With
Other Employees :
John Gliem, David Ray
May 30, 2022
