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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 18, 2022

Great experience, your team was professional, courteous, and willing to go the extra mile. I would not hesitate to positively recommend your business. More

by grecious7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson, 5 stars
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Grecious7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2022

The team reps that have assistance with the service department are always customer service professionals. And a added bonus is very friendly. More

by SANDRACOSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Sandracosten! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 18, 2022

My vehicle was brought in for a transmission repair. It took much longer than I was originally told. But once completed my vehicle so far runs great. Even though it hasn't been a month and I expected a More

by tyechrishall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
May 19, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Tyechrishall! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 18, 2022

Advisors are always knowledgeable and courteous. I’ve been taking my vehicle to your service department since I purchased it. More

by dbkingskid30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Dbkingskid30! Thanks again for your business! Take care!

May 18, 2022

I experienced expedient service. Also the service advisor was very knowledgeable and courteous service. Will continue to use this service department. More

by VERBRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Verbran! Thanks again for your business! Take care!

May 18, 2022

The vehicle was ready when promised. The vehicle was also washed as a courtesy. This was done with no appointment. More

by SMTSML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Kenneth Brewto
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Smtsml! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 17, 2022

This dealership has always been courteous to me My maintenance service was prompt the waiting area was clean & comfortable. Thanks for a nice experience More

by cryjones27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Cryjones27! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2022

The dealership was clean and everyone was friendly. No one told me what to do when I first arrived. However, once I entered the facility I was welcomed by friendly faces and an amazing coffee bar. Kati More

by rachelzholloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for your business! Take care!

May 17, 2022

Great service great deal. Service manager really took care of my vehicle needs. I highly recommend. More

by Dsmuchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dsmuchia! Thanks again for your business! Take care!

May 17, 2022

I love working with the whole team. I live my new RAV4. Thank you Leon Poole! More

by Nashonie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Nashonie responded

Thank you

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