Toyota of McDonough - Service Center

I very satisfied with everything the service are good every times I have to go there something it’s always the same way that’s telling me there’s a good system in place keep up the good work guys. every times I have to go there something it’s always the same way that’s telling me there’s a good system in place keep up the good work guys. More

The ease of check-in and customer service was friendly and kept me posted on the status of my maintenance. Thank you for the coffee and water provided while waiting. and kept me posted on the status of my maintenance. Thank you for the coffee and water provided while waiting. More

Cecilia was extremely pleasant and helpful. She has the best sense of humor and knows how to put you at ease. During my wait, she periodically updated me on the progress of my visit. I am impre She has the best sense of humor and knows how to put you at ease. During my wait, she periodically updated me on the progress of my visit. I am impressed by her personality and professionalism. More

Act of Congress to get an appointment . The waiting area wasn’t very appealing. Service writer Reid was awesome The waiting area wasn’t very appealing. Service writer Reid was awesome More

It is a very pleasant Place to sit and wait for your vehicle to be serviced. They offer the best coffee and the people that work there make you feel important. vehicle to be serviced. They offer the best coffee and the people that work there make you feel important. More

On-time! Wonderful customer service representatives and took care of my family. I receive recommendations without any pressure! Wonderful customer service representatives and took care of my family. I receive recommendations without any pressure! More

I had a wonderful experience with my recent service. My family and I have been doing business with this location for many years now and will be for many more years to come. Our service specialist Raymon My family and I have been doing business with this location for many years now and will be for many more years to come. Our service specialist Raymond is the best except for his liking of the Detroit Lions other than that a great guy. More

Excellent service. Very courteous interactions. I will definitely be bringing back my new truck for service. Very courteous interactions. I will definitely be bringing back my new truck for service. More

I made an appointment for 10 am, at least I thought I did. I got there before 10, checked in and was told it might be a while. At 2 pm I asked how much longer and they went to speak to shop foreman. He w did. I got there before 10, checked in and was told it might be a while. At 2 pm I asked how much longer and they went to speak to shop foreman. He was going to take my car back, which I assumed had already happened. They confirmed there was a drain clog and cleaned it out. The next day my husband noticed multiple black finger prints all over the headliner which was previously in excellent condition. Going to try to get it off ourselves so I don't have to spend hours waiting for a quick fix again. If not, will see if they will offer to clean it thoroughly. Will update if possible. More

Saturday was my first time have my car serviced with Jim Ellis Toyota of McDonough. Everyone was really nice and helpful. Reid Millikan took good care of "baby blue" and me. He is really nice and helpful an Ellis Toyota of McDonough. Everyone was really nice and helpful. Reid Millikan took good care of "baby blue" and me. He is really nice and helpful and I will definitely go through him again in my future services. More