Toyota of McDonough - Service Center

On Saturday May 14,2022 I went in to get my oil change and multi inspection check for my car. The service advisor Ms C Thompson always does an excellent job with customer service every time I come!! and multi inspection check for my car. The service advisor Ms C Thompson always does an excellent job with customer service every time I come!! More

My service manager was polite and he gave me his direct contact number. I was given a free ride home . He communicated with me a few times about my vehicle. contact number. I was given a free ride home . He communicated with me a few times about my vehicle. More

Although I had an appointment, I still had to wait over 3 hours for the work to be done. Further, all of the work I requested was not completed. hours for the work to be done. Further, all of the work I requested was not completed. More

I came in for my 10000 mile service. They were able to get me in and out in less than an hour. The staff was extremely friendly and I received an update Halfway through my service. They were able to get me in and out in less than an hour. The staff was extremely friendly and I received an update Halfway through my service. More

My recient service experience was great. Victoria was great and she made sure that I was informed of anything that I needed to know about my vehicle. I was in and out around an hour for sc Victoria was great and she made sure that I was informed of anything that I needed to know about my vehicle. I was in and out around an hour for scheduled maintenance. Way to go JET ! More

The service was quick, and the reps were friendly and courteous. Overall, it was a very good experience. courteous. Overall, it was a very good experience. More

Victoria went above and beyond to take care of me during my first visit to this location. my first visit to this location. More

Jim Ellis Toyota I'm McDonough was able to schedule me for same day service. Reid was awesome! for same day service. Reid was awesome! More

I was bringing my car for it regular service, and my car stall on me at the dealership, and Reid Millikan help me out so much. I did not know what I did to my car. Reid explained it to me. Then he explained stall on me at the dealership, and Reid Millikan help me out so much. I did not know what I did to my car. Reid explained it to me. Then he explained that it will a take a few hours longer then normal, because I need a new battery, he stated that they would have to get it from another dealership due to the fact the the McDonough car dealership did not have any in stock. Reid every hour telling me that the battery is on the way back to the shop so it will be about another hour and will be ready to go. He also informed me that my car need some new tire. I stated to Reid I will at the end of May I will get new tires. I just want to Thank Mr Reid Millikan on a good job. More

Well. .Everybody was very professional and friendly....A very good experience!...Highly recommended!... Thank you! :) .Everybody was very professional and friendly....A very good experience!...Highly recommended!... Thank you! :) More