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4,275 Reviews of Toyota of McDonough - Service Center
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Verified Customer
May 16, 2022
Very clean, nice shop. The service advisor was very helpful and polite. My car was taken back as soon as I arrived and the work was completed very quickly and well. Will de The service advisor was very helpful and polite. My car was taken back as soon as I arrived and the work was completed very quickly and well. Will definitely bring all of my Toyotas here. More
by Debdrake1
Employees Worked With
May 14, 2022
Reid always takes great care of my car and it’s always transparent and honest about what I need and should look out for in the future! Thanks for everything! transparent and honest about what I need and should look out for in the future! Thanks for everything! More
by Keyona M.
Employees Worked With
May 13, 2022
Everyone was very friendly. Service did take longer than expected. They also sent me a text updated on the service. Service did take longer than expected. They also sent me a text updated on the service. More
by jaywill1934
Employees Worked With
May 13, 2022
The staff were very friendly and professional. The wait time was brief definitely would recommend to family and friends! The wait time was brief definitely would recommend to family and friends! More
by Jacquelinegriffin29.jg
Employees Worked With
May 12, 2022
My service rep, Kenny was professional and took the time to explain everything to me given different options. When the oil did not get changed, he rushed my vehicle back through and then comped the oil cha to explain everything to me given different options. When the oil did not get changed, he rushed my vehicle back through and then comped the oil change to make up for us having to wait. If ever back in the area and need to have work done to my car, I will definitely bring it back to Jim Ellis and Kenny. More
by cnfdrose
Employees Worked With
Kenny, Service Rep
May 12, 2022
Great experience,the employees friendly and professional! They answer my question Appreciate so much!Thank you. Doris Rainwater . They answer my question Appreciate so much!Thank you. Doris Rainwater . More
by Doris.49Rainwater
Employees Worked With
May 12, 2022
I have been a customer of Toyota of McDonough since 2012 and ever since they were bought out by Jim Ellis the Service Dept has been horrible. The last two times I have sch an oil change it has taken 3 hou and ever since they were bought out by Jim Ellis the Service Dept has been horrible. The last two times I have sch an oil change it has taken 3 hours which is unacceptable. I will not sch any other services at this dealership More
by WSECHOLS2004
Employees Worked With
Kaitlyn Kearce
May 12, 2022
Customer service was excellent. Very timely. Only problem was the wait, was promiseYe the car at 10.30 and got it after 11am. Very timely. Only problem was the wait, was promiseYe the car at 10.30 and got it after 11am. More
by JJ24PR
Employees Worked With
May 11, 2022
Good experience on this visit. I was pleased the timing was average. I come in with my CrossTour-Honda, not my Rav 4 this time, Thank You Toyota I was pleased the timing was average. I come in with my CrossTour-Honda, not my Rav 4 this time, Thank You Toyota More
by SMITHJOSEPHINA
