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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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May 09, 2022

Victoria is always so attentive to our family of Toyotas. She makes sure we are return customers!! More

by Belljenn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
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May 12, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Belljenn77! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 09, 2022

Toyota of mcdonough They are truly amazing. I was in and out without any problems. More

by ladaishawatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
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May 12, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Ladaishawatson! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 07, 2022

Sara was very helpful and Cecelia in service center was amazing . Just sad I wasn’t able to make a trade that day . More

by demequea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saarahi Ruiz
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Demequea, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 07, 2022

Customer service has been 5 star every time since we purchased our first Rav 4 in 2010. Right now, it's a tossup between Reid and Raymond as to who is the most awesome. I must admit, that I like them to More

by im4uga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Im4uga! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 06, 2022

It was a good customer service Technicians are very advanced and quick. I am so appreciate to clean the car. More

by haruusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No , William Mason, John Gliem, David Ray
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Haruusa! Thanks again for the positive feedback, and we hope that you have a great day!

May 06, 2022

Friendly staff, fast service and online discount coupon for oil change was honored. They arranged free transportation to and from nearby shopping. More

by BMWATSON
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Bmwatson, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

May 06, 2022

Great customer service, fast and experience, great waiting area, techs are knowledgeable and friendly. Highly recommended More

by louigiv0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Louigiv0721! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 06, 2022

Service was complete in short period of time. James did a great job and called and explain what he did . More

by arisbethbarrera18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James gullo
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Arisbethbarrera18! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 05, 2022

I was in and out for a tire rotation and oil change in under an hour this time! Katie was very accommodating! More

by lilunzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Lilunzie! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 05, 2022

Customer service is number one when you enter the bay door. The service representative is ready to take your order. More

by jim.0691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Jim.0691, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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