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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews
Call Service Center (770) 685-6704

4,275 Reviews of Toyota of McDonough - Service Center

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May 04, 2022

My service was complete in a good amount of time and my service technician kept in constant communication. More

by Chauntaemarable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Chauntaemarable! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 04, 2022

great experience, wonderful customer service from Kenny. my car was taken care of very nicely. More

by MJINKS1159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenny
Report | Print
May 06, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Mjinks1159! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2022

I absolutely love the service I received and I will most certainly continue coming back. More

by SirenaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
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May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sirenad! Thanks again for the positive feedback, and we hope that you have a great day!

May 03, 2022

Jim Ellis of Toyota had a friendly atmosphere and I will recommend this dealership to my friends. More

by ERICAPELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Ericapelt! Thanks again for the positive feedback, and we hope that you have a great day!

May 03, 2022

Knowledgeable and friendly staff! Any questions or concerns that I’ve had have been addressed almost immediately. More

by SHALONDA_GLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Shalonda_glenn! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 03, 2022

Prompt response to questions. The service advisor was professional, nice and helpful. Makes me want to return. More

by DETECTIVEHANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2022

This is a great place to get service done they took great care during the covid outbreak and now they are still working to keep everybody well during these trying times. The whole staff is very knowledgeable More

by zigzaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Zigzaguy, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2022

Awesome service. Was able to drop off and pick up in a timely manner. Thank you. More

by TJENKINS0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 02, 2022

Great work I would definitely refer this deal to every one I know. Definitely satisfied More

by Dtony50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

May 02, 2022

My car was in for service. Reid was great! Very responsive and awesome information. I was able to make a clear decision and get more work done than I originally planned. And fi More

by susancbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Susancbailey! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

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