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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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May 02, 2022

Was a great experience, the representative was honest and actually saved me money and giving me some useful information about Toyotas. More

by caseybannister123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Caseybannister123, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 02, 2022

The experience at the dealership was AWESOME! Reid and Troy are great! Nice and friendly. More

by Lorei.smith86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lorei.smith86! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2022

They got me in in a timely fashion and were able to do the work quickly as well. Thanks for good service. More

by rawdin_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 02, 2022

Scheduling was easy. The service advisor was courteous and very helpful. The service was completed much faster then expected. More

by msrobbins68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Msrobbins68! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 30, 2022

Jim Ellis Toyota has always been a pleasing visit for me, Kenny made the visit even Better More

by MCKINLEYGRIMES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mckinleygrimes2! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 29, 2022

Love this location. Awesome service staff. Especially Mr. Kenny ! Very attentive and keeps me up to date on things that are being done, things that need to be done, and More

by CHELSEY_HARDEMAN_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chelsey_hardeman_10! Thanks again for the positive feedback, and we hope that you have a great day!

April 28, 2022

Had to take my vehicle back to the dealership because the repair created additional problems immediately after I picked it up. Was charged again for the same repair which was not the problem I brought it in More

by kencurrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cecelia
Apr 30, 2022 -

Jim Ellis Toyota of McDonough responded

Kencurrie, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Your comments play a key role in the success of our business so we hope to speak with you soon.

April 28, 2022

oil change was quick and there was no charge because we purchased my vehicle at toyota More

by Leah103016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenny
Apr 30, 2022 -

Jim Ellis Toyota of McDonough responded

Leah103016, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 28, 2022

Great service! Out in less than an hour just as promised. Would definitely recommend them. Good service departments are hard to find but this a a great experienc More

by dea.mc04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Apr 30, 2022 -

Jim Ellis Toyota of McDonough responded

Dea.mc04, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2022

Over all it was a fast and enjoyable experience. Friendly staff that will get you what you need More

by laughridgesheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caswell Walker, Fran West
Apr 29, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Laughridgesheldon! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

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