Toyota of McDonough - Service Center

Had a hard time trying to schedule appointment initially but after I got there service was quick & very friendly. but after I got there service was quick & very friendly. More

Had brakes replaced and rotors turned. Dropped car off in the morning and picked up next morning. Drove it back to work and realized the brakes were still grinding. Had to take it back and Dropped car off in the morning and picked up next morning. Drove it back to work and realized the brakes were still grinding. Had to take it back and wait over 2 1/2 hours to get fixed. More

I was extremely impressed with the timeliness of the service. The waiting area and bathroom was clean and neat. Everyone greeted you with a smile. service. The waiting area and bathroom was clean and neat. Everyone greeted you with a smile. More

Great service and communication. Responses were quickly answered. Staff was polite and very helpful with my service needs Responses were quickly answered. Staff was polite and very helpful with my service needs More

Always friendly and kind when I come in. I know some of the policy and procedures have changed in the service department but it was not clear when I pulled in for my appointment that I shou I know some of the policy and procedures have changed in the service department but it was not clear when I pulled in for my appointment that I should stay in my car to check in. Other than that it is always a good experience. More

My advisor Cecilia Thompson was great , with my service need at the time. She kept professional and showed compassion at the time of reassuring me that my car diagnosed is not as serious as I thought. I re need at the time. She kept professional and showed compassion at the time of reassuring me that my car diagnosed is not as serious as I thought. I really appreciate her answering all my questions and what she didn’t know she found the answer for me! More

The center is very clean and roomy James promised I would be out within an hour and I was. The car was washed which I appreciated would be out within an hour and I was. The car was washed which I appreciated More

James the customer service rep. was great. He took care of the services I needed. was great. He took care of the services I needed. More

My sons vehicle broke down while he was out of town. We had it towed to the dealership. Raymond was incredible! took care of us from start to finish and was very professional. He even called on his day We had it towed to the dealership. Raymond was incredible! took care of us from start to finish and was very professional. He even called on his day off to update me on the repairs! we handled everything over the phone with no problems! Thank you Raymond! More

Every time I go there for service everybody is very caring about you always keeping you updated with your service. caring about you always keeping you updated with your service. More