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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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April 22, 2022

Needed tires for a trip the next day. Reid worked me in and a great deal on tires. EXCELLENT SERVICE!! More

by GLENDA.WATERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Tallintino
Apr 26, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Glenda.waters! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

April 22, 2022

Raymond was very professional, great follow up with letting me know about wait time. Good experience. More

by papander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Jim Ellis Toyota of McDonough responded

Papander, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 22, 2022

The Service Department has excellent customer service and they treat customers with the upmost respect and courtesy. More

by rocksutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Jim Ellis Toyota of McDonough responded

Rocksutton, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

April 21, 2022

Reid was absolutely wonderful! He made the experience very positive after waiting in my car for 50 min before someone approached me to get started on my scheduled service. More

by scarletscord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Scarletscord! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 20, 2022

Super helpful! Awesome benefits for buyers at this specific location! Has an amazing team! Lacy and Fran are the dream team! More

by kenziethomas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Rubin, Fran West
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kenziethomas16! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 20, 2022

I really had a nice experience at Jim Ellis Toyota. Everyone was friendly and knowledgeable. More

by JEANETTEPaige
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jeanettepaige! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 20, 2022

I went to the service center for the first time. Excellent service: quick efficient and professional. I will not go to any other service center. They are far better than any other service center I’v More

by wilkesbw727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Wilkesbw727! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

April 20, 2022

It took 4 hours for an oil change. I had to call twice to check on the status of my vehicle. No apology for the inconvenience. More

by BONITANAVARRO
Recommend Dealer
No
Employees Worked With
Kenny
Apr 29, 2022 -

Jim Ellis Toyota of McDonough responded

Bonitanavarro, thank you for sharing a little bit about your recent experience with us. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

April 20, 2022

They did a great job with my car best I have been to since I bought my car. More

by Takethiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Takethiam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2022

Very clean and professional environment. Service center and show room are both very nice and the service techs and salespeople are some of the most personable I’ve ever seen. Service center More

by alyssa.entrekin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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