Toyota of McDonough - Service Center

Jim Ellis Toyota really took good care of me and my car! Oscar in the service dept. was so kind and reassuring. I knew from the start I was in good hands. Lisa at the coffee bar took care of me and was good Oscar in the service dept. was so kind and reassuring. I knew from the start I was in good hands. Lisa at the coffee bar took care of me and was good company. A very nice experience! More

I can always trust and rely on the service I receive from the team at Jim Ellis of McDonough. I’ve only been a customer for less than a year, and my experience has been nothing but top notch. Cecilia Thompso the team at Jim Ellis of McDonough. I’ve only been a customer for less than a year, and my experience has been nothing but top notch. Cecilia Thompson is excellent. My car had an issue that required a tow. I immediately remembered that I had Ms. Cecilia’s number. Her approach and support to me was like calling a good friend. Her customer focus and service is amazing. Cecilia is professional, upfront and always kept my husband and I updated regarding my car’s progress. I’m grateful to have found such a trusted and reliable resource! Cecilia and Jim Ellis will always be my first call whenever my car needs attention. Thank you, Ms. Cecilia, and thank you Jim Ellis of McDonough. More

They are always courteous dyring my visits and the customer service is always top notch. customer service is always top notch. More

Friendly, professional. Cecilia Thompson did an excellent job with taking care of my car needs. Cecilia Thompson did an excellent job with taking care of my car needs. More

For car dealerships Jim Ellis is the great service, staff are friendly and very helpfulness. Thanks are friendly and very helpfulness. Thanks More

Reid and the Service Department Team were hitting on all cylinders during my recent visit. The crew where I bought a matching fiberglass lid for my Tacoma truck bed didn't know how to connect the remote loc cylinders during my recent visit. The crew where I bought a matching fiberglass lid for my Tacoma truck bed didn't know how to connect the remote locking/unlocking system to my lid. So, I took it to the the experts at Jim Ellis Toyota of McDonough and they connected all the dots... More

I am very pleased with the repair on my car. The service manager, James Gullo, went above and beyond for me. I am super impressed and will be a repeat customer. The service manager, James Gullo, went above and beyond for me. I am super impressed and will be a repeat customer. More

I was happy with the service, this is the 2nd time my truck was serviced there. truck was serviced there. More

I pulled up at 8:15 for my 8:30 appt- went inside & was told to wait by the car- I stood outside in the cold for over 15 mins before someone came out-the employees inside just watched, played on their phon told to wait by the car- I stood outside in the cold for over 15 mins before someone came out-the employees inside just watched, played on their phones or chatting with each other. Thank goodness for James- he was apologetic & very helpful (the team needs to take notes from him) More

They have great and fast service! Very dependable. Got me in and out in no time. Very dependable. Got me in and out in no time. More